Starlight Stays Terms & Conditions
 

Reservations
- All reservations must be guaranteed with a valid credit card.
- A deposit may be required at the time of booking.
- Special requests are subject to availability and cannot be guaranteed.

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Check-In and Check-Out
- Check-in time: 3:00 PM - 11:00 PM
- Check-out time: 11:00 AM
- Early check-in or late check-out requests are subject to availability and may incur additional charges.

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Cancellations and No-Shows
- Cancellation Policy:
Guests can cancel their reservation free of charge up to 24 hours before the scheduled check-in time. If a cancellation is made within 24 hours of check-in, a partial refund may be granted, deducting the cost of the first night and applicable fees. Refund for Early Departure:
Guests who check out earlier than planned will receive a refund for unused nights, provided they notify the front desk at least 24 hours in advance of their early departure.

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 Payment
- Full payment is required upon check-in unless otherwise specified.
- We accept card payment methods.
- Any additional charges incurred during your stay must be settled before departure.

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Room Occupancy
- Maximum occupancy for each room is specified in the room description.

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Pets
- Pets are not allowed.
- Service animals are welcome with proper documentation

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Liability
- Starlight Stays is not liable for any loss or damage to personal belongings.
- Guests are responsible for any damage caused to hotel property during their stay.

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No Smoking Policy

- Starlight Stays is a smoke-free property. Smoking of any kind, including cigarettes, cigars, and vaping, is strictly prohibited in all indoor areas, including guest rooms, hallways, and common spaces.

- Violation Penalty: If smoking is detected in your room or any indoor area, a cleaning fee of $300 will be charged to your account. This fee is non-negotiable and will be applied to cover the cost of deep cleaning and odor removal.

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Privacy Policy
- Your personal information will be used in accordance with our privacy policy.
- We take necessary measures to protect your data.

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Conduct
- Guests are expected to conduct themselves appropriately and respect the hotel property and other guests.
- Any behavior deemed inappropriate may result in the guest being asked to leave without a refund.

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Governing Law
- These terms and conditions are governed by the laws of the country in which Starlight Stays operates.
- Any disputes will be resolved in the jurisdiction where the hotel is located.

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Changes to Terms & Conditions
- Starlight Stays reserves the right to modify these terms and conditions at any time.
- Changes will be effective immediately upon posting on our website.

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By booking and staying at Starlight Stays, you agree to abide by these terms and conditions. For any questions or further information, please contact our customer service.

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These terms and conditions are designed to ensure a pleasant and safe stay for all our guests. Thank you for choosing Starlight Stays. We look forward to welcoming you.